2007-2013

My role profile in this position included the following:

• Provide emergency accommodation in a safe and supportive environment for homeless people while motivating them to move on to more appropriate accommodation.
• Manage admission to the shelter. Provide bed space in appropriate accommodation based on initial assessment / referral from other projects.
• Carry out Health and Safety checks and procedures.
• Build a relationship with residents based on trust & respect by accepting people as they are, spending time with them, actively listening and challenging them positively.
• Co-ordinate and facilitate social events for residents.
• Assess with the person their current status and needs for accommodation, health, income etc.
• Review the information and generate actions required.
• Advocate for residents with service providers.
• Maintain accurate and up-to-date records/residents files to facilitate provision of care.
• Participate in the supervision process and implement the personal development plan as devised with the supervisor.